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Couriers

Signing up, offers, delivering, earnings and payouts.

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15 articles

Becoming a Kolis courierSign up in the Kolis Courier app. Your file is checked before you can accept deliveries.Signing in to the courier appUse the account created for the Kolis Courier app.File under reviewThe Kolis team is looking at your file. You will be approved or declined.Saving your payout methodRequired before accepting a delivery. Your money will be sent there.The deposit and the commissionA minimum deposit secures deliveries. Kolis takes a commission on each accepted delivery.Going onlineOnline, you receive delivery offers near you.Receiving and accepting an offerAn offer shows the earnings, the distance and the parcel. You have little time to answer.Parcel too big for my vehicleYou only see parcels that fit your vehicle.Picking up then delivering the parcelPick up, confirm, then enter the recipient's code at handover.Cancelling a delivery (courier)Possible as long as you have not picked up the parcel.A problem during the deliveryOnce the parcel is picked up, report the problem: the Kolis team decides what happens.Earnings and payoutsFollow your earnings and withdraw them to your payout method.Your courier ratingCustomers rate each delivery. Your average shows in “My rating”.Your location and your privacyYour location is used to offer you deliveries. It is not kept forever.Error messages in the courier appWhat they mean and what to do.

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