Your courier rating

Customers rate each delivery. Your average shows in “My rating”.

The rating is computed from your latest deliveries. Customers see it from a few reviews. Before that, you are “New courier”.

You see your latest reviews in the app.

An unfair review? Tap “Report this review” and explain (at least 5 characters). An administrator reviews it.

Kolis never suspends a courier automatically: a person decides after review.

Was this article helpful?

Can't find your answer?

Write to us and include your delivery reference. Never tell us your delivery code.