A courier's rating
You see your courier's average rating and number of deliveries.
The average rating shows from a few reviews. Before that, the courier is “New courier”.
A review judged unfair or abusive can be hidden after review by the Kolis team. The decision is final.
Kolis never suspends a courier automatically because of a rating: a person looks at it first.
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Rating the deliveryMy review was hiddenCan't find your answer?
Write to us and include your delivery reference. Never tell us your delivery code.
Contact supportsupport@kolis.delivery