Rating the delivery

A score from 1 to 5 helps keep the best couriers.

Steps

Once the parcel is delivered, tap “Rate the delivery”.
Choose 1 to 5 stars.
Pick what went well (punctual, courteous, parcel well protected, good communication), if you wish.
Write a comment (optional), then “Send my rating”.

Do not write a phone number or a link: they are hidden.

You can rate only once per delivery, and only once it is delivered.

Was this article helpful?

Write to us and include your delivery reference. Never tell us your delivery code.