Picking up then delivering the parcel
Pick up, confirm, then enter the recipient's code at handover.
Steps
- Go to the pickup place shown.
- Take the parcel, then tap “Parcel picked up”.
- Go to the delivery place.
- Ask the recipient for the code when handing over the parcel.
- Enter the multi-digit code and tap “Confirm the delivery”.
- The message “Delivery confirmed. You are paid.” appears.
Hand the parcel only to the recipient who gives you the right code.
After several wrong codes, the delivery is locked. Contact support.
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The delivery codeThe delivery code is refused or lockedA problem during the deliveryCan't find your answer?
Write to us and include your delivery reference. Never tell us your delivery code.
Contact supportsupport@kolis.delivery