‹ Help center › Couriers

File under review

The Kolis team is looking at your file. You will be approved or declined.

What to do

  • Wait: while the file is under review, you cannot accept deliveries.
  • Check the app again later: it updates by itself.
  • If your file is declined or suspended, write to support.
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Becoming a Kolis courier

Can't find your answer?

Write to us and include your delivery reference. Never tell us your delivery code.

Contact supportsupport@kolis.delivery