Cancelling a delivery (courier)
Possible as long as you have not picked up the parcel.
Steps
- Tap “A problem?” on your current delivery.
- Tap “Cancel the delivery”.
- Confirm with “Cancel this delivery?”.
The customer is refunded and your commission is returned.
You will be able to accept another delivery.
After pickup, do not cancel: report the problem.
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A problem during the deliveryThe deposit and the commissionCan't find your answer?
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