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Error messages in the courier app

What they mean and what to do.

What to do

  • “Insufficient deposit: top up to accept”: your deposit is too low. Tap “Top up”.
  • “Save your payout method first”: add it, then accept again.
  • “Offer expired”: the time ran out. Wait for the next offer.
  • “This delivery is no longer available”: another courier took it, or the customer cancelled.
  • “Amount too low or above what is available”: withdraw at least the minimum (shown in the app) and no more than what is available.
  • “Wrong code”: ask the recipient for the code and try again.
  • “Notifications disabled”: turn them on in your phone settings.
  • “Something went wrong”: try again, then write to support if it continues.
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