How Kolis works
One parcel, two people, one courier and one code. Here is the whole journey.
Steps
- The sender creates a request with the recipient's phone number.
- The recipient gets a link. They accept and choose where to receive the parcel.
- The sender confirms the pickup location.
- The final price appears. If your wallet covers it, a courier is searched for.
- A courier accepts, picks up the parcel and you follow it live.
- The recipient gives their code to the courier on receipt. The delivery is confirmed.
You can cancel for free until the courier has picked up the parcel.
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Creating a delivery requestYou are receiving a parcel: accept or declineThe delivery codeCan't find your answer?
Write to us and include your delivery reference. Never tell us your delivery code.
Contact supportsupport@kolis.delivery