Creating a delivery request
Say who receives it, describe the parcel, send. Locations come next.
Steps
- Sign in, then open New delivery.
- Enter the recipient's phone number. Pick the country code.
- Add their name and email if you wish (optional).
- Choose the vehicle, the size and the weight. Tick “fragile” if needed.
- Describe the parcel in a few words (optional).
- Tap “Send the request”.
You don't give an address now. The recipient confirms their location, then you confirm yours.
The final price appears once both locations are confirmed.
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Size, weight and fragileChoosing a vehicleHow the recipient is notifiedSaving a payment method before your first requestCan't find your answer?
Write to us and include your delivery reference. Never tell us your delivery code.
Contact supportsupport@kolis.delivery