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Size, weight and fragile

Pick the right size and weight. The courier sees this before accepting.

Steps

  1. Size: envelope (documents, papers), small (fits in a bag), medium (shoebox) or large (suitcase, big box).
  2. Weight: under 5 kg, 5 to 15 kg, or over 15 kg.
  3. Fragile: tick it if the parcel breaks easily. The courier is warned.

A bigger or heavier parcel can cost more: these are the supplements.

Be honest about the size. A parcel too big for the vehicle will not be delivered.

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