The courier search
Kolis offers your delivery to nearby couriers, one at a time.
The search starts when both locations are confirmed and your balance covers the price.
Chosen couriers are online, close to the pickup, and their vehicle fits your parcel.
Each courier has a short time to answer: shown on the offer.
If nobody accepts within the planned time (shown in the app), the delivery is cancelled at no cost.
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No courier availableThe courier search expiredTracking the parcel liveCan't find your answer?
Write to us and include your delivery reference. Never tell us your delivery code.
Contact supportsupport@kolis.delivery