My position is not found or not precise
The app cannot find where you are, or the accuracy is low.
What to do
- Access refused: allow location access in your browser settings, or pick a saved place.
- Position not found: go out in the open and try again.
- Took too long: try again.
- Device not compatible: pick a saved place.
- Low accuracy: try again outdoors and add a landmark to help the courier.
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Confirming your locationSaving a place for next timeCan't find your answer?
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Contact supportsupport@kolis.delivery