‹ Help center › Tracking and delivery

Notifications

The app and your messages tell you about every important step.

In the app, the “Notifications” bell lists updates. You can mark everything as read.

You are told when: the recipient answers, a location is confirmed, a courier accepts, the parcel is picked up, it is delivered, or the delivery is cancelled or expires.

Messages arrive by WhatsApp, SMS or email with a personal link. They never contain an address, a phone number or a code.

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