“This request has already been answered” or “is no longer open”
The request was already accepted, declined, cancelled or completed.
What to do
- Open My deliveries to see its state.
- If you are the sender of this request, you cannot also receive it.
- If locations can no longer be changed, the request has already started or closed.
- Need a new delivery? Create a new request.
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You are receiving a parcel: accept or decline“This request was sent to another number”Can't find your answer?
Write to us and include your delivery reference. Never tell us your delivery code.
Contact supportsupport@kolis.delivery